The Spider Shop Reviews

Thespidershop.co.uk offers a variety of pricing for their products and services. For example, the Grammostola pulchra Brazilian Black spider is priced at £30.00, while the Homoeomma chilensis Chile Flame is offered at £49.99. They also have a special offer on the Phidippus ardens Widow Jumping Spider, reduced from £22.00 to £18.00. Shipping costs vary depending on the order; livestock only orders are charged a flat rate of £10.00, regardless of the number of animals ordered. For orders that include equipment, the shipping cost is dependent on weight, starting at £10.00 for the first 10kg, with a surcharge for orders over this weight. They also provide a before 12 service at £13.00. Smaller items, such as tweezers and thermometers, may fall under the 1kg limit and be sent by Special Delivery. The shop ensures that all orders, especially those containing livestock, are shipped with care to arrive the next day, with the option for customers to specify a preferred delivery day during checkout.

Thespidershop.co.uk is renowned for its diverse range of arachnid-related products, which includes a variety of tarantulas, terrariums, and care equipment. Among the popular products are the Grammostola pulchra Brazilian Black and Homoeomma chilensis Chile Flame tarantulas, as well as the Phidippus ardens Widow Jumping Spider. They also offer live foods, substrates, and heating solutions. For the convenience of their customers, they provide mail order services. Their commitment to the arachnid community is further demonstrated by their educational resources, including a YouTube channel with valuable information and tips for enthusiasts.

Thespidershop.co.uk processes all transactions through third-party payment processors such as Nochex & PayPal. This ensures that the shop does not directly handle, process, or store any credit or debit card details. Customers have the option to pay without creating an account; when selecting PayPal, they can simply click to indicate they do not have a PayPal account and proceed to a secure page to enter their credit card information. Additionally, for those who wish to add items to an existing order, the shop provides a payment link via email or the option to arrange payment over the phone.

Thespidershop.co.uk has a Live Arrival Guarantee for all livestock shipped on a Next Day Service within the UK. This guarantee is void if no one is present to receive and sign for the package, or if the package is delayed due to customer error, such as providing the wrong address. In the event of DOAs (Dead on Arrival), customers must notify the shop within 24 hours to claim a refund. A full color photograph may be required to support the claim, or the animals may need to be returned for inspection. For equipment and dry goods, the shop honors all warranties given by the manufacturers. Items must be returned for inspection before any replacement or refund is issued. If the equipment or dry goods are faulty, Thespidershop.co.uk will bear the cost of shipping a replacement once the faulty goods have been received. Orders containing livestock are shipped out Monday to Thursday on a next day service, and customers can request a specific arrival day during checkout. If no arrival day is requested, it is assumed any day is fine for delivery. The cost of shipping is dependent on the weight and type of items ordered. Livestock only orders are charged a flat rate, while orders including equipment may incur additional charges based on weight. An attempted delivery with no one present to receive the order may result in the package being left with a neighbor or returned to the depot for re-delivery the following day.